1403 Metro Drive, Suite D, Alexandria, LA 71301
FAQs
Frequently Asked Questions.
While information can change, we try to update as necessary.
For any other questions, Contact us via email, social media, or phone!
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How do I get an appointment with Advanced Metabolic Solutions?Call our number 318-321-1914 and one of our weight loss team members will be happy to schedule you an appointment. *If you have a specific provider request, these will be accommodated as best as possible. Alternatively, you can self-schedule by clicking on the “Book Now“ button or following the link: https://advancedmetabolic.janeapp.com
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Will my insurance cover this?Medications: Some insurance plans do cover weight loss medications; however, not many cover GLP-1 medications without step therapy. Our providers and staff are dedicated to attempt to send prescriptions for insurance coverage. In cases where insurance does not cover the cost of the medication baed on your plan, our providers may recommend the use compounded medications. To expedite the process: Please call your specific insurance plan and ask: 1)which medications are covered for weight loss and 2)what diagnosis is the medication covered for. Example: Some plans cover name brands like Wegovy, but only for certain diagnoses. If you don't have the diagnosis the plan covers, then they will not cover the medication. Visits: Currently we accept only self-pay for our services. We do not bill insurance for visits. However, payments accepted: cash, credit card, or HSA/FSA.
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How much does it cost for weight loss?*Monthly costs include a visit and medication. Please see the pricing breakdown below: Visits: Initial consultation with one our providers is $150. A subsequent follow-up visit with one of our providers is needed with every new prescription (on average every 4-6weeks). Follow-up visits cost $125/visit. *In some cases, visits may be spread out further unless changes to prescriptions are needed. This can be discussed with your provider during the visit. Medication: Medication prices change based on compounding pharmacies’ pricing. Currently the pre-tax pricing ranges from $100- $290+ monthly for Semaglutide. Tirzepatide pre-tax pricing starts at $150 monthly and increases based on dosing needs. *Please note cost of prescriptions being sent to commercial pharmacies are unknown to the clinic since payment will be between the patient and commercial pharmacy directly.
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Who should NOT take these medications?-Anyone with a personal or family history of medullary thyroid cancer or multiple endocrine neoplasia (MEN 2) tumors -Type 1 diabetics -Anyone pregnant, breastfeeding, or wanting to become pregnant (oral contraceptives may become less effective on this medication with backup method needed).
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Do I have to follow a specific diet and/or exercise while on these medications?Of course eating healthy and exercising are recommended to maintain a healthy lifestyle. However, no specific dietary restrictions or exercise is mandatory to achieve some weight loss while on these injections. However, diet or food choices geared towards high protein intake and limited carb intake do tend to help with weight loss and improve or minimize side effects
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How do I get the medications?We provide the medications at our clinic after your consultation with a provider.
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Do I have to see a provider after the first visit or is it just to get the approval to take the medication? /How often do I need to be seen?These medications are prescriptions, and will need to be followed by one of our providers in order to continue prescribing throughout your weight loss journey. You will need to be seen by a provider each time you need a medication refill. For most patients this will be every 4-6 week visits.
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How can my weight loss journey be tracked?Use our 3D Body Scanning Technology! Unable to make it into the office for a scan? AMS providers currently recommend obtaining a “baseline” weight at home – that is your weight prior to starting the medications. Then weighing weekly (e.g. on the day your injection is due). **The best way to weigh yourself is to be consistent: same time of day, same scale, same amount of clothing, and NOT after you eat. (First thing in the morning after you relieve yourself and before breakfast works great!)
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How do I cancel my appointment?If you are unable to keep your appointment, you can cancel your appointment by accessing your account online or calling our main number 318-321-1912 and leaving a message. Please note facebook messenger and email is not monitored frequently and should not be used to cancel an appointment. *Cancelling an appointment within 24 hours of the schedule appointment may incur a late cancellation fee. **Alternatively, failing to cancel your appointment and then not showing to the scheduled appointment may incur a no-show fee.
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The scheduling system is requiring my credit card information. Am I being charged before my visit?No, you are not being charged before your visit. However, the system does require a credit card be placed on file to complete intake forms. The card you put on file does not have to be used every time. If you would like to use a different card at the time of service or would prefer to pay in cash, you may do so.
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I don't live in Louisiana. Can I be a patient?Our providers are only allowed to complete telemedicine visits for patients who are residents of Louisiana. If you are wanting to be seen, but are a resident of a different state, you must be seen in person at our location in Alexandria, Louisiana.
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I ran out of medication. I need a refill. What do I do?Every time more medication is needed, it requires a followup visit with one of our medical weight loss providers (Doctors, NPs, or PAs)! This is a great chance to keep your tailored weight loss journey on track by reviewing the dosage, ensuring adequate nutrition and hydration, and planning ways to minimize possible side effects! Click the online booking link to find the next available slot: Telemedicine Weight Loss Follow-up In-Person Weight Loss Follow-up ***Pediatric Weight Loss Follow-ups MUST be booked by calling our main office number: 318-321-1914
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How much does B12 cost? Will Insurance cover it?B12 Injections in-office is completely out-of-pocket and not billed to insurance. After a free consultation with a provider, the cost per injection is $25. *Note this free consultation is only for the review and use of Vitamin injection offerings. Any other discussed services (e.g. weight loss, Aesthetic offerings, medical marijuana) may incur the associated consultative fees.
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What is the medication?-We are currently prescribing Semaglutide, which is a GLP-1 medication typically used to treat diabetes and obesity. - We also offer Tirzepatide, which is a GLP-1/GIP medication also currently available for diabetes that has an amazing weight loss profile. -Other adjunct medications (e.g. Contrave or Adipex) can be used under the direction of one of our many medical providers
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How does the medication work?GLP-1 medications work by enhancing the growth of beta cells in the pancreas (the sites of insulin production). This causes reduced appetite, improves control of eating, and reduces food cravings.
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How is the medication given?-It is a once-weekly subcutaneous (fatty tissue below the skin) injection typically given in the abdomen, thigh, or arm. *Once goal weight is achieved, many are able to spread injections frequency out to every 10-14 days to adjust for a maintenance approach. In some cases oral forms of weight loss medications can be used, but efficacy of weight loss lessened compared to injections.
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What are the side effects?-Typical side effects are nausea, diarrhea, and/or constipation. -Less likely side effects are injection site reaction, headache, body aches, and dizziness. -Full side effect profile can be discussed with your provider. - Most side effects can be lessened with appropriate hydration and diet choices
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How much weight can I expect to lose?Current studies are showing an overall 15-25% loss of total body weight. However this is dependent on the added lifestyle changes advised by our medical providers (food choices, activity levels, etc)
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I do not like injections. Are there other options for me?Oral obesity medications can also be prescribed and may be discussed with your provider during your consultation visit. Alternatively, we do have clinical staff on site daily during hours of operation who can assist with giving you your shot if you would prefer to attempt injections but feel uncomfortable with self-administration.
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Is it safe to abruptly stop the injections if I decide not to continue for any reason?While there is no life threatening risk of abruptly stopping the GLP-1 or GLP-1/GIP medications, it is best to consult your provider before stopping medications on your own.
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Can I give the injection myself or does it have to be given by a provider?You will have everything necessary to administer the injections yourself; however, if you are unable or unwilling to self-administer, arrangements can be made with a provider to have the injections given at the clinic.
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How long will I need to be on the medication?-As this is a novel medication, there are not yet long-term studies that show the duration needed to maintain results. Similar to other health conditions such as high blood pressure or diabetes, obesity may require long-term medication treatment. -We recommend one year on the medication for a metabolic reset and then taper off if desired. However, it is safe to be on longer if your weight loss journey takes more time (e.g. 2+ years)
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I don't think I took my dose correctly, there is still medication left in the vial. Did I do something wrong?If you have followed the dosing instructions on your prescription as prescribed then you likely have not done anything wrong. Generally, manufacturers put a little more than the amount noted to ensure you are able to draw up the prescribed amount.
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How do I get weight loss medications?During your visit with one of our providers, they will discuss the best option for weight loss medication. In some cases, this may be a compounded medication. In other situations, we may use name brand medication from pharmaceutical companies. This is a case-by-case determination that will be discussed during you visits.
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How does the body scanning work?The Fit3D ProScanner creates and 3D avatar and measure a multitude of data in a 32 second scan using state-of-the-art infrared lighting/camera technolgy
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What does the body scanner measure?In a 32-second scan, the body scanner uses state-of-the-art infrared technology to create a 3D model (avatar) of you and measure a multitude of metrics including: Weight Balance Posture Circumferences of different areas of the body (neck, bust, waist, extremities, etc) BMI BMR Body composition data AND MORE!
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Who can use the body scanner?Anyone! Whether you are an active weight loss patient at Advanced Metabolic Solutions or on your own journey, the body scanner is a service available to anyone.
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What do I wear to take my body scan?Make sure you have clothes that fall to the natural curves of your body with all hair off of your neck. Wearing loose or baggy clothing can alter your results on your scan report since the scanner scans around you NOT through clothes. Best practice: Hair: in a bun or clipped up off of neck; Women: Sports bra or fitted tank top and compression shorts or leggings / under garments are acceptable Men: compression shorts or boxer-briefs Please ensure you are wearing underwear at a minimum while scanning *The Fit3D ProScanner is in a private room. You will have privacy while scanning*
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How do I get my scan results?1)Before your scan time, make a free account at Fit3D.com 2) After your scan time, your summary report will be emailed to the email used to create you Fit3D account 3) Access your scan by clicking the link in your email and logging in to the Fit3D account through their site /ALTERNATIVELY, you can go directly to Fi3d.com and login on the site **You MUST have a Fit3D account before you will be able to scan**
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How long do I have to access my scan report?Indefinitely! As long as Fit3D remains a company, the scan reports will be available for you to access
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Where do I scan?At Advanced Metabolic Solutions of course! 1403 Metro Drive, Suite D Alexandria, LA 71303 (Look for the blue doors!)
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How much does it cost to scan?Advanced Metabolic Solutions wants to keep the price reasonable to ensure improved health and weight loss journeys are accessible for as many people as interested! Currently, it is only $20 per scan OR if you foresee scanning more frequently, you may consider purchasing a package of 3 scans for $50. Current weight loss patients have the opportunity to receive complimentary scans throughout their weight loss journey! Call our front desk to see how you can qualify for complimentary scans as a weight loss patient.
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How do I schedule a body scan?Body Scanning can be scheduled online, call our office same day, or walk-ins are accepted! However, clients scheduled for scanning will take priority over walk-ins.
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How often should I use the body scanner?It is completely safe to use as often as you would like! It is there to help you better track and validate your progress. Some people find even every few weeks they notice changes!
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I have previously used a Fit3D scanner elsewhere, Do I have to create a new login?No, You may continue to use the same login. You can reach out to the Fit3D company if you would like to change the facility of your scans to allow that facility's coaches to be able access your reports. Example 1: You live elsewhere and are only visiting Advanced Metabolic Solutions and would like your home facility to access your scan from Advanced Metabolic Solutions Example 2: You have moved and would like your Advanced Metabolic Solutions provider to be able to review your previous scans
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What other services do you offer?Our providers are working hard at developing new services offered by Advanced Metabolic Solutions. Some of our other services currently include: IV Therapy Medical Marijuana Consultation (Louisiana Residents only) Botox /Filler **We recommend looking back later for other services offered by AMS and it's affiliated businesses (SZ Aesthetics, Med Savvy, Pretty Please Aesthetics, U.Wellness, and Linger Clinic)
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Do I need B12 injections?Vitamin B12 injections are offered in-office. B12 is known to help with improvement of fatigue and increase energy levels in some cases. Vitamin B12 is relatively safe with minimal/rare contraindications that are reviewed by one of our clinicians.
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How do I schedule a B12 injectionCall our office! One of our staff members will help set you up! After having a free consultation with a provider, our staff will have orders on frequency of injections and will help schedule you in-office visits. *Note this free consultation is only for the review and use of Vitamin injection offerings. Any other discussed services (e.g. weight loss, Aesthetic offerings, medical marijuana) may incur the associated consultative fees.
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Is medical marijuana legal?Marijuana is legal in the state of Louisiana for medical use only. Medical use is acceptable in cases of chronic/debilitating conditions such as anxiety, insomnia, chronic pain, cancer, etc.
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How do I get a medical card?This is actually a myth! In the state of Louisiana (If deemed medically appropriate), the reccomendation for the use of medical marijuana will be faxed to the local dispensary. The patient WILL NOT carry a physical card.
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How do I get recommended for the use of medical marijuana?Book a THC consult with one of the qualified providers on staff! Currently, Dr. Linger and Amanda Ford, FNP-C hold the necessary credentials to review a patient's case and recommend medical marijuana. The provider will review your case including history, medical conditions, current medications, etc and evlaute the use of medical marijuana.
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How often do I have to be seen if using medical marijana?Per current Louisiana guidelines, access to medical marijuana is only good for up to 1 year, but ultimately depends on the provider's recommended length of time.
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Do I get medical marijuana from this clinic?No, We have select providers licensed and able to provide the needed consult to recommend the use of medical marijuana. However, medical marijuana must be obtained from the local dispensary (in Alexandria - The Medicine Cabinet). *If there is a closer dispensary to you in the state of Louisiana you would prefer the provider use for the recommendation, please let them know at your consult.
Appointment Policies
Payment Processing for Services
As of 10/2/23, payment for services rendered (i.e. visit with the provider) will be collected at the time of the visit. In cases of Telemedicine visits, payment for the visit will be processed at the time of the visit. Medication purchases will be handled separately.
Late Cancellation Policy
A $20 Late Cancellation fee will be incurred if a visit is scheduled and client fails to notify AMS through either phone call (318-321-1914) or email (admin@advancedmetbabolic.com) at least 24 hours prior to the scheduled visit time. This charge will be processed by the end of business day utilizing the card on file. *Messaging via social media or calling other affiliated businesses will not be honored as these source cannot be adequately monitored by the Advanced Metabolic Solutions staff.
No-Show Policy
A $25 no-show fee will be incurred if a visit is scheduled and client fails to notify AMS through either phone call (318-321-1914) or email (admin@advancedmetbabolic.com) prior to the visit time. This charge will be processed by the end of business day utilizing the card on file. *Messaging via social media or calling other affiliated businesses will not be honored as these source cannot be adequately monitored by the Advanced Metabolic Solutions staff.