1403 Metro Drive, Suite D, Alexandria, LA 71301
FAQs
Frequently Asked Questions.
While information can change, we try to update as necessary.
For any other questions, Contact us via email, social media, or phone!
Appointment Policies
Payment Processing for Services
As of 10/2/23, payment for services rendered (i.e. visit with the provider) will be collected at the time of the visit. In cases of Telemedicine visits, payment for the visit will be processed at the time of the visit. Medication purchases will be handled separately.
Late Cancellation Policy
A $20 Late Cancellation fee will be incurred if a visit is scheduled and client fails to notify AMS through either phone call (318-321-1914) or email (admin@advancedmetbabolic.com) at least 24 hours prior to the scheduled visit time. This charge will be processed by the end of business day utilizing the card on file. *Messaging via social media or calling other affiliated businesses will not be honored as these source cannot be adequately monitored by the Advanced Metabolic Solutions staff.
No-Show Policy
A $25 no-show fee will be incurred if a visit is scheduled and client fails to notify AMS through either phone call (318-321-1914) or email (admin@advancedmetbabolic.com) prior to the visit time. This charge will be processed by the end of business day utilizing the card on file. *Messaging via social media or calling other affiliated businesses will not be honored as these source cannot be adequately monitored by the Advanced Metabolic Solutions staff.